videosync not connected

[frz01]

Hello,

I have made all the steps of the installation without problems, loaded the right script in ableton etc. Now I load one of the demo set, but the videosync screen keep telling “main out - not connected”. Don’t know why…

I am using videosync 2.1 / Sonoma 14.7

Any help would be appreciated…

[Jean-Paul]

Hey there, welcome to the forum!

Could you please verify the following:

• Is the Showsync Control Surface selected on the “Link, Tempo & MIDI” tab of Live’s Settings window?
• Is the “Connect to Live Remotely” toggle disabled, at the bottom of the Video tab of Videosync’s Settings window?
• Are you using a VPN that’s active? If yes, does disconnecting/shutting down the VPN help?
• If you don’t use a VPN, do you use any other network management application that could be limiting network activity?

[frz01]

@Jean-Paul

• Is the Showsync Control Surface selected on the “Link, Tempo & MIDI” tab of Live’s Settings window?

Yes.

• Is the “Connect to Live Remotely” toggle disabled, at the bottom of the Video tab of Videosync’s Settings window?

Yes

• Are you using a VPN that’s active? If yes, does disconnecting/shutting down the VPN help?

No

• If you don’t use a VPN, do you use any other network management application that could be limiting network activity?

I have a firewall running, can it be the cause ? (unfortunately, I do not have access to the settings of the firewall, i am not the administrator).

Thanks for the quick answer.

[Jean-Paul]

@Jean-Paul

I have a firewall running, can it be the cause ? (unfortunately, I do not have access to the settings of the firewall, i am not the administrator).

On macOS the built-in firewall normally doesn’t block connections over localhost (127.0.0.1), since it only filters incoming traffic from outside. Some third-party firewalls or managed system policies can interfere though. If this is a school- or company-managed computer, that could be why Videosync can’t connect. I’d suggest checking with your system administrator to confirm whether the firewall is blocking localhost connections.