I have been auditioning Videosync 2 for the past few days before purchasing it today. Earlier today I made a successful video recording in ProRes 422 without any issues using my demo version of the software. However when I purchased Videosync 2 I was prompted to download an update - Version 2.1.4 (283). Now I can no longer get a successful video recording, despite my efforts trying all of the available codecs.
Everything appears normal while I am in the recording process inside Ableton. But when I try to open the files in Quicktime I get the message: “The file isn’t compatible with QuickTime Player.” They are also not playable in VLC, but VLC does say that the files are of 00:00 duration. (The file size of each also suggests that I am not actually recording anything.)
Sorry to hear about that! So far I’m not able to reproduce this on my end using Videosync 2.1.4, so that leads me to believe there must be something else at play here (as opposed to the newer version breaking something).
A few questions:
Is there anything else different about what you are doing compared to before the update/purchasing your license?
Are you saving to the same folder and harddrive as before?
Is Live’s audio engine enabled during recording?
What version of Live are you using? Are you using a version of Max other than the bundled version?
Is the file size what you’d expect of a recorded file? Or is it close to 0kb?
Thank you for your speedy response and welcoming words! I have been an Ableton user who has incorporated video into my shows for many years, with Isadora as my main video performance tool. I don’t know why I didn’t chance on Videosync before, other than the fact that I have been on a rather extended hiatus from performing… Now recently back in the loop, I heard about it through a recent Sidebrain tutorial. It is seeming so far like the perfect solution for my creative interests and workflow and I can’t wait to dig in deeper!
Is Live’s audio engine enabled during recording?
Aha, that is the answer! I’m not certain how I had configured the audio engine at the time that the problems showed up as I wasn’t using audio - I was just messing around with external camera feeds. In retrospect, I think there may have been a sampling rate conflict between the audio input - which I think had defaulted to my webcam - and the output, which was likely my Mac built-in speakers. (I also tried using the Camo Camera app on my iPhone to use the phone as a second webcam, but this caused multiple crashes - definitely a bad scene.)
So I know now to pay attention to the audio device settings going forward. Thank you so much!
Happy to hear that! Max for Live relies on Live’s audio engine in various ways, so when it’s turned off, devices can behave unexpectedly - including Video Recorder.