Questions about Videosync: output and playback from a middle of a clip

Hi!
I’m currently testing out Videosync and have a couple of questions I couldn’t find answers to, either in the manual or on the forum. Apologies if the answers are already there and I missed them.

  1. Is it normal for Videosync’s output to have a low resolution, even after adjusting the resolution settings? The difference in quality between the default Ableton video window and Videosync is quite noticeable. Is this a known limitation, or is there something I should fix?
  2. Also, is it expected that videos only start playing from the beginning of a clip? If I hit play halfway through a clip, the image remains frozen, and the video doesn’t play until it reaches the start of a new clip.

Thanks!

Hey Gianluca, welcome to the forum! Thanks a lot for sharing your questions here!

  1. We are aware of some small differences in quality when it comes to displaying video clips, although at this point I don’t know when or if this will be improved anytime soon.
  2. No, ideally a clip should always start from its Start marker, just like audio. Could you please share a video recording of this happening on your machine? And could you perhaps also send over a Live Set in which this is easy to reproduce?

Hi Jean-Paul, thank you for responding. Here is the video and the project folder (with videos inside):
video - 64.46 MB file on MEGA
project - 8.6 MB folder on MEGA

If there are any issues with the links, let me know. I will deactivate them once you’ve downloaded everything.
Thank you!

Thanks for that! I can reproduce the issue and have created a ticket for us to keep track of it.

Just for any other interested reader, the issue is exclusive to Windows.

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Hey Gianluca, I’d like to ask what you used to create these video files? The problem seems to be unique to them, and re-encoding them with something like Handbrake resolves the issue for us.

They are videos generated and downloaded from Kling AI. That’s very strange! And does this only happen on Windows?
Can you tell me what settings you used on Handbrake?