Multiple Elgato Facecam. Multi-webcam setup

Videosync
1

hey there,

So I am building a really dope show with 3 Camera Inputs and I would love to use 3 Elgato Facecam which I have purchased. 1 attaches no problem. but as soon as I attach 2 facecams, they both populate the “external in Device” menu with two similarly named “elgato facecam” selctions. Although there are 2 webcams present and 2 dropdown selections, I only ever get 1 single view from the video sync external in.

Essentially I need to know what is the best way for me to setup a 3 camera multicam live input setup for VideoSync. Does this happen with all multicam webcams??? It only seems like Elgato Facecams do this.

I have already opened a support case with Elgato in relationship to some other problems and I’m happy to open up another support ticket. However I just wanted to check with the Showsync team first. For example in quicktime, I can easily select between facecam 1 and facecam 2. but in videosync I can only select facecam 1 thus making facecam 2 dead.

I am so excited about video sync and love the product.
Thanks so much for your help!!
-Davey

2

if it helps at all,
once I select 1 Facecam, it will only ever allow me to view that angle, even if I add another facecam, delete the selected facecam or anything in between

I think it may be some sort of error of the naming convention.

it has also crashed videosync when I try to unplug and replug facecams

Anyways, Thanks so much!!!
-Davey

3

Thank you David, this is all really valuable feedback.

I think it may be some sort of error of the naming convention.

I would assume this is the case. We will need to investigate this on our side. I assume the origin of the crash may be related to this as well. Could you send us a crash report? To do this follow these steps:

  • Open the macOS Console application
  • Go to the Crash Reports tab in the left panel
  • Right click on the Videosync crash in the list and click “Reveal in Finder”
  • Copy the .ips file and email it to us, or PM it to me here on the forum
4

amazing,
just sent you the crash report over email.

small update, I’ve got my webcams working as long as i use Resolume Arena to create separate syphon streams before hitting Videosync.

Thanks so much!
-D

5

Thanks for that David. I’m glad to read you found a workaround for the time being.

6

Hey,

How’s that Facecam working for you? I am looking into cameras for live, unmanned input during a show and the facecam seems like a worthy contender.
Any leads on a wireless solution that would work with videosync?

7

If you have macOS 13 Ventura and an iPhone that supports it, you can use it as a wireless webcam. If you’re on the same WiFi network, it should show up in External In while it’s in Device mode.

8

Hey Jean-Paul, thanks for the quick reply! I still haven’t upgraded to Ventura for fear of plugin compatibility / Ableton issues :sweat_smile: But it definitely seems like an elegant solution!

9

Quick update to anyone who this topic might interest:

I don’t want to risk updating my mac so I tried the iphone app “NDI HX Camera” alongside vidvox’s ndi to syphon and it seems to work really well :ok_hand:t2:

NDISyphon | VIDVOX Documentation

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