Hi there, I’m trying to test Beam so I dusted off my old DMXIS. I installed Beam both on an M1 running Monterey and a 2015 macbook pro 13’’ running Mojave. On both computers Beam can’t seem to “see” DMXIS, the only output option is ART-NET, anyone have any tips?

Hello, The DMXIS interface should work with Beam - I just tested it now on an M1 with Monterey and it successfully appears in Beam (both the latest 1.6.0 version and previous 1.5.2). Could it be an issue with your device or the USB cable? If you connect the device and go to About This Mac > Syste…

Hey Luka, Thank you for your prompt reply, It does not appear as a USB device on mac. Both lights come up and I’ve already tried 2 different cables (and will try another one in the meantime). Any idea if the problem can be related to the FTDI driver?

Installing a dedicated FTDI driver is not necessary, macOS already has one. Actually, manually installing FTDI drivers can cause a conflict if you don’t disable macOS’s driver and there are multiple FTDI drivers. If you have done that, try uninstalling any non-Apple FTDI drivers, see Software not re…

Yeah, they’re clean OS installs on both machines so that’s probably not it… I’m going to try it out on a friends computer before I give up. In the meantime, can you confirm if the current USB>Dmx box from Entecc ( DMX USB PRO - the industry standard for DMX to USB conversion | ENTTEC ) is currenly w…

Sounds good. Please share how it behaves with your friend’s computer. Yes, Enttec DMX USB Pro works well with Beam! These days you can also find Art-Net nodes in the same price range, such as Showtec NET-2/3 or 2/5. DMX USB interfaces are completely plug-and-play; working with Art-Net nodes can re…

Yeah, Third computer and still the same: lights show up but isn’t detected. Leaning towards buying something else that’s more reliable. I think I’ll take that Showtec NET-2/3 or 2/5 recommendation! Thanks a lot :slight_smile:

10/10 great social interaction on a Software forum, will repeat experience :smiley:

Hey Luka, A quick update: I tried my friend’s DMXIS box and it works seamlessly, so clearly something is wrong with my unit. Since Enttec doens’t offer support anymore, I think it’s safe to say it’s now a paperweight. Might try taking it to some electronics wiz to see if something on the usb port i…

Hey Ed, good to hear things are working with the other interface! I posted the fixture profile in the other thread .

Sorry to resurrect an old thread. I’m having a similar problem with my DMXIS box. Beam doesn’t see it, but it does show up in my Mac USB hardware list. The old DMXIS software does see it. Any ideas why Beam wouldn’t be seeing it? Thanks!

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Mac can't see DMXIS

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