Hello Guys! Hope this message finds you all well…, i got a question to ask… Can Video Sync app be downgrade from 1.2.7 to 1.2.6?
Please let me know if this is possible, i really appreciate any kind of info about this topic. Thanks in advance.
Hi Carlos,
We can make older versions of Videosync available on request. Can you tell us why you are interested in 1.2.6 specifically, compared to 1.2.7?
Hello Jean Paul… Thanks for the quick response, i’m interested on downgrade to the 1.2.6 Video Sync version because i’m working on the post production of a 55 minutes video from a live session, i started to work in my Macbook Air 13 Inch M1 Chip 16Gb RAM / Ableton Live 11 Suite 11.2.7 / MacOS Big Sur 11.7.2 and everything is running perfectly there with the 1.2.6 Video Sync version, then i transfer the same project to my Mac Mini with the exactly same configuration except i upgraded the Video sync app to the 1.2.7 version in the Mac Mini, and the Video Sync App do not respond anymore with this project, it get stuck with the beach ball.
Thanks for explaining your issue. I honestly doubt that switching back to 1.2.6 will resolve this issue. We’ve seen a few similar cases at this point, where the main problem seems to be changed/new file paths to the video files used in the Live Set. It would be great if you could confirm this though, so please download 1.2.6 here and let us know.
Thank you very much for all your support Jean Paul, I’ll try with the 1.2.6 in the Mac Mini, and notice you the results.
Hello Jean Paul, i already tried with the 1.2.6 version and the issue still there. I really don’t know what else i can do to solve this… If you by any chance find any solution for this, please let me know, i’ll really appreciate it.
Regards!
We are still investigating the issue, but for now, could you please try the following:
Instead of performing a Collect All and Save on your Macbook Air before moving the Live Set to the Mac Mini, move the video files over manually to the Mac Mini. Then open the Live Set on the Mac Mini, resolve the missing files, and then perform the Collect All and Save.
Could you let us know if this prevents Videosync from freezing?
Hello guys… Im having the same problem. My old live set is working perfectly fine on my new Mac Mani M1 with Ableton Rosetta and VS 1.2.7 (155). But on my Old Mac Pro (2015) that I have formatted and installed Os Monterey Intel only Ableton version doesn’t work. The red message is: “Loading video failed: no video track available”. Any suggestions?
Thanks in advance,
Rafael
Rafael! Nice to hear from you 
The error you are describing is a different one from the one described by the OP (which is that Videosync freezes). I suspect the error is most likely caused by the Live Set’s folder not being in a place Videosync has permission to read from (Desktop, Documents, or Downloads folders). Please check this page, and let us know if this helps to resolve your issue.
Hello Jean, how are you? Nice to hear from you too!
I already did it, but it still happening. Really don’t know why. VS is running perfectly on new Live Sets. Really strange.
Cheers,
Rafael