Crashes with Beam for Live

Beam for Live
1

Hi there,

I’m running a show with Beam for Live for the first time and, unfortunately, I suspect Beam and/or the Showsync Remote Script may be causing crashes.

During rehearsal we experienced 2 crashes.

Ableton support noted that there were numerous Remote Script errors (the only RemoteScript we are using is Showsync.)

After those crashes in rehearsal, I had the show running / processing DSP all night a couple nights in a row, and woke up to the show still running. However, these tests were not with the lights running.

Unfortunately, last night at performance we experienced a crash.

So I’m wondering if anybody can comment on their experiences with stability or troubleshooting steps if Beam may be crashing.

Beam 1.6.1
Live 12.0.5
MacOS 14.2.1 (I know this isn’t latest but audio has been super stable for me otherwise on this point release, so i’m pretty scared to update.)

Thanks so much for any help

2

I’m sorry to hear about the crashes! Let’s try to figure out what’s going wrong so that we can fix it and you can run your shows with confidence.

To be clear - it’s Ableton Live that’s crashing? Not the Beam app, correct? I’ll reach out to you via DM to ask some follow up questions that might be better suited in a private conversation.