I can not connect ableton and Videosync. All files seem to be in place. I have reinstalled a couple of times. I have also rebooted the Mac.
Max for Live 7.3.1
Any ideas?
Sorry for my english
Hi!
Everything seems to be installed correctly, so I’ll need some more information to debug this issue. To do that, I’ll need Ableton’s log file.
To find the log file, please follow the following steps:
- In Finder you’ll find a menu item called
Go to Folder...
under theGo
menu in the main menu. - Go to the folder
~/Library/Preferences/Ableton/Live 9.5
- The folder will contain a file called
Log.txt
- Send this file to
hidde@showsync.info
Thanks!
Hidde
Thanks for the log-file! It looks like the Control Surface for 0.6.0 uses something which is not present in Live 9.5. Updating Live to 9.7 will solve the issue. I’ll have to research whether or not I will be able to fix this in the next release. So if updating is not an option for you, you’ll have to wait for the next release.
Thanks for the report!
Hidde
Thank you very much for the attention and the speed in your answer. I’ll wait for next version.
Hi!
We’ve just released Videosync 0.6.1. You should be able to use this version with Ableton Live 9.5.
Best,
Hidde
Thanks !