Control Surface not connected

I can not connect ableton and Videosync. All files seem to be in place. I have reinstalled a couple of times. I have also rebooted the Mac.
Max for Live 7.3.1
Any ideas?
Sorry for my english


Everything seems to be installed correctly, so I’ll need some more information to debug this issue. To do that, I’ll need Ableton’s log file.

To find the log file, please follow the following steps:

  1. In Finder you’ll find a menu item called Go to Folder... under the Go menu in the main menu.
  2. Go to the folder ~/Library/Preferences/Ableton/Live 9.5
  3. The folder will contain a file called Log.txt
  4. Send this file to


Thanks for the log-file! It looks like the Control Surface for 0.6.0 uses something which is not present in Live 9.5. Updating Live to 9.7 will solve the issue. I’ll have to research whether or not I will be able to fix this in the next release. So if updating is not an option for you, you’ll have to wait for the next release.

Thanks for the report!

Thank you very much for the attention and the speed in your answer. I’ll wait for next version.


We’ve just released Videosync 0.6.1. You should be able to use this version with Ableton Live 9.5.

Download 0.6.1 here!


Thanks ! :slight_smile: