Version .5 - Registration; Demo mode

Videosync
1

Videosync .5 is running great along with VDMX and also the Ned Rush M4L plugins, very exciting! I registered earlier today, how long before my copy is authorized? I’m still in Demo mode.

2

Hi Douglas,

Thanks for getting in touch.

Your copy should be able to authorize. Videosync logs the request being made to Console, can you copy that for me? (Open Console in OS X and filter for Videosync.)

Thanks,
Hidde

3

I tried reinstalling, rebooting. Should I re-register with a different MAC address?

4

I also see no activity relating to Videosync in the console when trying to authorize. It seems as though Videosync is failing to connect to your server.

5

Are there no logs in the Console at all? Videosync should at least log some other messages when running, but also log connection errors.

We can try a different MAC address. Can you email me at hidde@showsync.info?

7

Follow up can be found here.